Monday, August 8, 2011

Communication IS Key




While making a routine visit at a convalescent facility, I poked my head into a very quiet room and gently said, hello I heard a very sweet voice reply "come in." I introduced myself, where I was from and what my purpose was. I asked how are you feeling today? Are you happy here? She replied, well, I'm feeling ok, I just wish I could call my daughter. I watch the news and there have been a few hurricane's in her area and I'd like to make sure she's ok. She went further to explain that she could not walk and reasons why. I asked if she had a cellular phone but she didn't. I began walking the halls of the facility until I found the charge nurse and explained the situation to her. We both agreed that upon the residents request, a cordless telephone should be brought to her so that she may communicate with her loved ones. What an easy fix!


copyright 2011 Krishtine Ross

1 comment:

  1. It's the little things that always mean the most! We get so caught up in our own personal lives that we sometimes don't stop and see how we can be of service to others. What you are doing is the utmost demonsration of non selfishness and for this u deserve a medal. Looking forward to more post and thank you for reminding us that hidden in the simple act of reciprocating the feelings of love for another, we in turn fulfill the innate desire to love ourselves..god bless u:)

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