A Little Care

After visiting one of my facilities several times, I noticed that the administrator's interest in the residents was becoming less and less. Things that were of necessity were broken and or damaged. The shower was broken, toilet cracked, furniture was dirty and not in good repair. The kitchen had no cabinet doors and food was exposed, not to mention, he was seen filling the arrowhead bottle with the water hose and allowed smoking in non smoking areas. Needless to say after speaking with the administrator in depth and trying to obtain a plan of action from him, the facility was written up and reported to licensing along with my report. After being given ample time to make the necessary repairs, I began to see little improvement with every visit. I visit the facility this week and I am happy to say that the administrator has made all improvements and now takes pride in maintaining a clean, healthy and safe facility and the residents appeared to be much happier and much more comfortable which is the ultimate goal. A little care went a long way.